eighthrising.com
My husband is the technical person, handling computers, all things electrical, a LOT of things online, fixing things, etc. He was the one who figured out how we could cancel our satellite TV and save a lot of money. But, as he ages, his temper gets shorter and shorter – and – I admit I’m describing myself, as well.
Yesterday we had a power blip. Though the electricity was off for such a short time a lot of our things didn’t notice, it took us the rest of the day to deal with things that WERE affected.
We like DirecTVNow. All of a sudden, it wanted us to sign in with our user name and password. This is a really aggravating, laborious process of searching for one letter at a time, making our user name seem endless, and our password almost impossible due to the fact ours is quite complicated for safety concerns. I told my husband I would do the input if he would get me the password.
To make a long story shorter, we couldn’t get DirecTVNow to accept our password. My husband went into the office, then came back saying, “I deleted our Roku account because it wouldn’t take our password.” It turned out that he had confused the Roku and DirecTVNow accounts and had been giving me the Roku password. Now the account was deleted, so that meant ALL of our TV related accounts were toast. His reaction to the problem and his temper in deleting the CORE of our TV watching ability was done in a fit of pique. He then decided to divorce himself from the problem – saying, “I don’t know,” to all my questions and not showing any interest in helping – which had me tearing my hair out, and – at one point – going out in the back yard to yell a bit. (I wonder what the neighbors down in the valley think of the crazy woman who shrieks once or twice each year.)
I finally created a Roku account in MY name, and then got on my husband’s computer and added each of the programs and channels we had before, laboriously going from the living room to the office and back again, jumping through the various hoops each required.
We are both still alive and the TV stuff has been restored.
If you heard my head exploding or my shrieking last night, don’t be alarmed. Things are back to what passes as ‘normal’ around here.
It truly amazes me that the person I love most in the world is also the one who drives me completely nuts!
creativeartworksblog 
heheh, fun to read and really can SEE the scenario! But one question to my mind in your situation….how come you do not keep your e-mail address as your “username” so even if you forget the password, you can request “password reset” request where whatever party you are requesting will send you the password reset link to your e-mail and you can create a new password without going nuts the way you did here! So, in a nutshell, do keep your e-mail address as your “username” for any sign in situation! Hope this helps. Love and regards.
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THANKS for your reply. We DO have the same user name (my husband’s email address) and we DID request a reset of the password (it took us 5 times before the DirecTVNow channel accepted it). The other key to the problem was that apparently the accounts keep track of your IP address, too, so they didn’t like me using MY computer… Thanks again for your great reply. MUCH appreciated.
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