I did medical transcription and bookkeeping for 8 years at a clinic with 8 busy general surgeons. I had my hands full, not knowing medical terminology and never having done online bookkeeping, but I did it. After about 9 months, I was working 12 to 14 hours daily trying to keep up with the workload.
I asked for a raise and for them to hire a person to help ease my workload. My supervisor said they would discuss it. I was returning charts to the nurses’ area and overheard them saying, “Well, all she has to do is type what we say.”
I grinned and did just that for the rest of that day and the following. Here are some samples –
“She certainly is not just a typical internal hemorrhoid.”
“This gentleman recently was remarried and has no significant complaints to his rectum.”
“She will return in a week, next Tuesday, and she won’t be a week until this Friday, which is the day after tomorrow, no, three days from now, before the lesions on her chest could be, sutures on her chest could be removed.
“I don’t have any trouble with that, but I really believe that this, perhaps, doesn’t state something that I think is an undercurrent that we need to understand.”
At the end of this, my docs called me in, begging me to PLEASE stop typing what they said; wanting me to type what they SHOULD have said, or MEANT to say as I had been doing.
I got my raise, and I got an assistant to ease the workload.
When I resigned after 8 years, I gave each doc a copy of the ‘bloopers’ I had gathered – with what was dictated and who said each. My last day was spent joyfully listening to the laughing up and down the halls from the docs’ offices as they read. :0)
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