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I wanted to warn you about a scam.
I received an email today telling me that a company would be automatically renewing my service contract with them. They named the amount. The company was someone we have done business with in the past. They said that if I wanted to renew I needed to do nothing. If I didn’t want to renew, I was to call the phone number.
Neither my husband nor I remembered having signed up for a contract, but we certainly didn’t want whatever it was renewed, so I called the number. The connection was terrible. The man seemed to be from India, but the connection was SO bad he said he would call me right back and see if the connection was better.
I decided to get online and contact Customer Service so I could make sure I wasn’t charged. I was asked several questions about the email I received, and I was told it was a scam. The agent gave me the url ftc.gov so that I could report the scam, which I did. I’ll watch our credit cards to make sure the charge didn’t go through, and if it was, I’ll contest it, even though it will probably mean changing our credit card again – something I truly hate.
This was a slick scam. The writer of the email had the logo of the company on it. He knew my email address. Even though I consider myself reasonably vigilant, I fell for this one. Be careful.
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