Tag Archives: Edwards Gutter Cleaning

It’s Official

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We now have clean, repaired gutters with screen covers, plus no more huge dead tree limbs hanging down over the driveway, ready to fall on us as we pass!

Yesterday Ryan Edwards and his partner from Edwards Gutter Cleaning, 479-462-2663, spent 4 hours in 97 degree (heat index 108) heat, getting us fixed up. I provided bottles of cold water and a bathroom, and they handled everything else. Surprisingly, we actually HAD screens in part of the guttering! He repaired one end of the guttering in the back, where it was drooping at the wrong angle, replaced some of the screens that weren’t tight, cleaning everything out and making sure all was working well. They took a ‘break’ at one point, cutting down the dead branches from the mimosa tree at the bottom of the driveway, then came back up to continue work on the gutters. They found almost nothing in the guttering that is the closest to the few large trees we have around the house. Mostly they found tiny gravel from the shingles.

We had agreed on a price for the guttering and branch removal, but he cut the price due to the fact we already had screens in part of the gutters!

When he finished, I told him and his partner how much I appreciated them. I stressed that I was pleased that he did what he said he would do. He called to keep me informed of when he would be here. When he was delayed, he called to tell me that. He treated us like real people who might have a life and plans that didn’t include waiting around for service. He did a beautiful job, leaving everything clean. I told him that I had already written about him on my blog and that I would do so again. He was really happy about that. :0)

Ryan Edwards is an honest, hard-working man you can depend on. He doesn’t try to gouge you on prices. He doesn’t pressure you. He listens carefully when you’re explaining what you would like estimates for, and gives them straightforwardly. He doesn’t try to sell you anything you don’t want. He takes pride in a job well done. I recommend him highly and will call him whenever I have outside handyman type work. I hit the jackpot on great companies!

 

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This Never Happens

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We were scheduled to have our gutters cleaned out, one part repaired, and then gutter covers installed – plus an estimate to cut down a tree branch that broke during the last storm – this afternoon at 4 pm. I had told the man that we need to leave at 7:30 this evening, and he said if they didn’t finish, they would be back tomorrow.

Then the phone rang this morning. I thought, “Oh, great. They aren’t coming.”

To my surprise, he asked if it was ‘okay’ if they come at 12:45 this afternoon since they were running ahead of schedule. I GRACIOUSLY said, “That would be GREAT!” and then did a happy dance after I hung up. :0)

So far, I’m really impressed with this guy. His name is Ryan and his company is Edwards Gutter Cleaning.  479-462-2663. He does all kinds of outside handyman work. I found him through HomeAdvisor.com.

He has called when he said he would; called to give me updates or to check on things; came and checked what we needed carefully, and will now come sooner than scheduled. This never happens, but it’s such a beautiful thing when our luck with contractors is less than stellar.

Now if his work is good, I will put his card in my ‘dependable people’ file and call him first for outside handyman type jobs in the future.

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