123RF.com
I wonder if I.T. website people get paid on the basis of how seamlessly the website works or for how many changes they make?
A new pet peeve is changes that only seem to make what I have done for a long time harder. I love it when problems or glitches are fixed. I also like it when there is someone available on a chat program to help me if I can’t figure it out by myself.
I have sold used books on Amazon for years. I would look up the book, hit the ‘used’ button, then the ‘sell yours’ button and list my details. Easy peasy.
For over three weeks now , I haven’t had a clue what was going on. The ‘sell yours’ button disappeared!
I finally reached a chat person. She checked and checked and then said someone with more knowledge would get back to me within 48 hours.
I received an email telling me about a trade-in program…
Two days ago, instead of automatically hitting the ‘used’ button on the main page for the book, I was determined I would find SOMETHING that would get me on the road to being able to list our books again. I finally saw a link to the far right of the page saying, “Condition.” I clicked on it, and another button showed up saying, “Sell product.”
THEN I was able to list the book for sale under ‘used.’
HOORAY!
I quickly listed the pile of books I had been saving.
We sold one overnight.
The next day we sold three more.
The person who made this change probably thought it was a good thing. When the chat people who work there aren’t able to figure it out, and neither are the ‘more knowledgeable’ people to whom I was sent – it makes me feel a bit better that I had so much trouble figuring it out, but this has really become a pet peeve!
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