“Branch Manager and Assistant Manager” – @Buitengebieden On X
Well, I’m feeling quite happy now.
Our plumber just came to take some measurements for the replacement of our tankless water heater.
I had told my husband that I wanted HIM to handle things, since the two of them speak the same language, and that I would just try to stay out of the way, but available, if needed.
Travis, the plumber, said he would be back tomorrow at 8:30 for the installation.
The best part of the whole thing is the resolution of the question of the chimney for the unit, which has to be vented through the roof. My husband had gone on chat (with me typing) to ask if we could use the stainless steel chimney we already have with the new system. The chat people couldn’t help us and gave us the number of the more technical folks. We talked to them, and they basically said to use the PVC pipe they wanted. My husband wasn’t convinced.
When Travis and he were down in the basement taking measurements and talking details, they talked about the chimney. They have agreed that the stainless steel chimney should be fine for the new system, and that they don’t need to run the PVC pipe. This will save Travis a LOT of time and labor, and should save US some money.
We had agreed that we would do what Travis wanted to do, since HE was the one who was doing the installing, HE was the one who had experience with this new unit, and HE would be the one we would call about any problems.
Since Travis is fine with this, it’s a win/win for everyone. :0)
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