WIN: Today we WON a little because my husband was able to fix the window that is part of a 3-window set in our dining area. Yesterday, after the storm, we noticed that there was a GAP between the central window, and the window on the left. It was actually blowing the cafe curtains above the trio! We were too tired to deal with it yesterday, but we tackled it today. I took down the cafe curtains and rod because you can’t open the windows, otherwise. My husband saw that it was in the track on the bottom, but not on the top. He opened the window on the left, then used his hand to slap the top of the window back into the track on the top. Problem solved. It’s still a mystery why the window got OUT of the track, but we’re declaring victory and moving on.
LOSE: (so far): Yesterday we found two lines down in the side and back yard. We weren’t sure whether they were power lines of some kind or phone lines. We had power and we had phone service, so this was an aggravation, rather than a huge problem. I called our electric company, Arkansas Valley Electric Co-Operative, described the problem. They sent a man right out. The problem was, the lines were phone lines, so he wouldn’t touch them.
Yesterday afternoon I chatted with a lady from AT&T online. She said a person would call within 15 to 30 minutes to set up an appt for a technician to come out and fix the problem. No one called. I got on chat again this morning. She said a supervisor would call me. He did, but after having to explain my problem for a third time and giving them information, including my first grade report card and thumbprint, he kept trying to reach the people who could help me, a 2-minute-hold each time for 6 times. He then tried to get me to get another cell phone to add to my account “while we were waiting for him to get through to the people.” THEN we got cut off.
I dropped it and my husband and I fixed the window. The phone rang and it was the guy from AT&T again, saying he was unable to get to the people and that he had left an URGENT message and that they would call me back. I’m still waiting.
MEANWHILE, my 79-year-old husband is fighting me, saying HE can get out our two-story ladder, prop it against the telephone poles, and re-hang the lines. So far, I’m threatening him with death….
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