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We were scheduled to have our gutters cleaned out, one part repaired, and then gutter covers installed – plus an estimate to cut down a tree branch that broke during the last storm – this afternoon at 4 pm. I had told the man that we need to leave at 7:30 this evening, and he said if they didn’t finish, they would be back tomorrow.
Then the phone rang this morning. I thought, “Oh, great. They aren’t coming.”
To my surprise, he asked if it was ‘okay’ if they come at 12:45 this afternoon since they were running ahead of schedule. I GRACIOUSLY said, “That would be GREAT!” and then did a happy dance after I hung up. :0)
So far, I’m really impressed with this guy. His name is Ryan and his company is Edwards Gutter Cleaning. 479-462-2663. He does all kinds of outside handyman work. I found him through HomeAdvisor.com.
He has called when he said he would; called to give me updates or to check on things; came and checked what we needed carefully, and will now come sooner than scheduled. This never happens, but it’s such a beautiful thing when our luck with contractors is less than stellar.
Now if his work is good, I will put his card in my ‘dependable people’ file and call him first for outside handyman type jobs in the future.
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